酒店人力资源管理human resources management in hotel

酒店人力资源规划human resources planning in hotel

酒店工作分析analysis of hotel work

招聘recruitment

人事匹配personnel match

录用employ

岗位说明书job description

猎头headhunting

选拔selection

员工配置staff configuration

履历分析技术resume analysis technology

心理测试psychological test

纸笔测验paper and pencil test

面试interview

情景模拟法scenario simulation method

笔迹分析测试技术法handwriting analysis and testing technology

评价中心技术Assessment center

入职培训induction training

员工手册employee handbook

培训体系training system

培训师trainer

态度attitude

知识knowledge

技能skill

户外拓展outdoor development

网上学习online learning

培训素材training material

课程设计course design

培训效果评估training evaluation

训练training

岗位技能操作post manipulative skill

微课micro lesson

情景模拟scenario simulation

激励encourage

强化intensify

目标激励goals motivation

榜样激励example motivation

情感激励emotional motivation

工作激励work motivation

成长激励growth motivation

差别激励distinct motivation

晋升激励promotion motivation

信任激励trusting motivation

物质激励material motivation

职业生涯规划career planning

绩效performance

关键业绩指标key performance indicator，KPI

薪水salary

工资wage

图尺度考评法rating scale method

目标管理management by objectives，MBO(www.daowen.com)

薪酬compensation

薪酬管理compensation management

加班费overtime pay

绩效工资merit pay

奖金bonus

福利welfare

津贴allowance

年终奖year-end bonus

事假casual leave

病假sick leave

养老保险endowment insurance

医疗保险medical insurance

失业保险unemployment insurance

工伤保险employment injury insurance

生育保险maternity insurance

强制性福利mandated benefit

劳动关系问题the issue of labour relations

劳动合同labor contract

员工employee

员工团体employee involvement team

管理方manager

劳资关系union-management relations

雇佣关系labour relations

调解者mediator

仲裁者arbitrator

劳动期限period of labor contract

书面合同written contract

社会保险social insurance

心理契约psychological contract

合作cooperation

冲突conflict

权利right

沟通communication

协商negotiation

冲突管理conflict management

团队team

工作团队work team

受人监控团队by monitoring team

自我管理团队self-managing team

同一功能团队the same function team

多功能团队multi-functional team

虚拟团队virtual team

学习型团队learning-oriented team

跨文化团队cross-culture team

团队精神team spirit

归属感sense of belonging

贡献意识contribution consciousness

协作意识cooperation consciousness

高效团队high performance team