Writing sample

As follows are some business e-mail structures：

Opening salutation：Greet the customer at the beginning of the e-mail.

Subject field：Ensure that the subject field clearly indicates the content of the e-mail.

Body of the e-mail：Begin by paraphrasing or referring to the customer’s e-mail.Address their concerns，or respond to their query.

Good closing：Conclude the e-mail by asking how you can help the customer further.Provide contact details.(www.daowen.com)

Differentiate business e-mails from personal e-mails

Remember：You are responsible for what you write！You should know your audience，and define the audience.What do they already know？What do they need to know？Write for your readers，not for yourself.Reflect the language of your customer，and use the right tone in your e-mail.And what is very important：Before you send the e-mail，do a final check.

If you do not know anything about your product，you cannot write about it.The more you know about your product，the better and easier it will be for you to write about it.

E-mails are a record of what you said.Make sure that you provide correct information.If you are not sure about something，double-check with your supervisors.

Careless spelling errors create a negative and unprofessional impression of you in the reader's mind.Spelling and grammar errors can break your reader's concentration，divert attention away from your ideas，and cost your credibility.Be sure to check your writing before sending.Do not use abbreviations or textspeak.